Manager - Mobility Products.Information Technology

Description

Reports To: Senior Manager IT Engineering

Division: Information Technology

Description

• Provide stable and working Tariffs and easy subscription solutions to customers.
• Ensure Tariff Monetization engine implementation
• Ensure e2e automation of integration for 3rd parties
• Provide integration parameters and plug ins for developers to connect and also to consume APIs from backend systems.
• Ensure that new business requirements have gone through the pipeline for analysis and design for subsequent implementation.
• Organize regular engagement with vendor to review improvement areas for all APIs exposed internally and externally.
• Ensure product subscriptions success rate and charging correctness of 99.9%
• Deliver Product Configurations for new and existing products and Tariffs.
• Provide support for Subscriptions solutions.
• Maintain detailed documentation of all architectural designs, configurations and implementations done for every integration requirement.
• Support onboarding integration of third parties service and content providers.
• Support in investigating and correcting tariff errors and product inconsistencies.
• Align with Revenue Assurance and Marketing to implement appropriate promotions as and when may be required.
• Provide automations and scheduling of shell scripts to help realize customer tariffs based on recharge and other conditions.
• Support in the setup of subscriptions and Tariffs during testing and go-live.
• Ensure the appropriate generation of CDRs for all products and promotions and support the RA and DAAS teams to identify the right parameters for reporting.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
  

Education:

• First degree in Electrical/Electronics, Computer Engineering or related discipline
• Fluent in English
  

Experience: 6 - 13 years’ experience which includes:

• 5 years of managing development teams.
• 5 years of managing high demand pipeline in Telecom environment.
• 7 years of direct software development experience in integration and writing of APIs.